Sellers could hardly believe their eyes when they read eBay's January 29 manifesto announcing radical changes to the auction site, especially the news that, beginning in May, sellers would no longer be able to leave buyers negative or neutral feedback. eBay posted an update on Wednesday, giving sellers more details - and dropping another bombshell. eBay will no longer allow Mutual Feedback Withdrawal, a procedure that lets buyers and sellers withdraw their feedback ratings by mutual consent. In addition, sellers will no longer be able to use SquareTrade's online dispute resolution service to aid in feedback removal.
By Ina Steiner
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