AuctionWire - Industry Wisdom

Creating Trust and Satisfaction Online: How Important Is ADR? : The eBay Experience

admin@auctionwire.info (PurpleCow) — Mon, 03 Dec 2007 04:47:58 +0100

According to figures from the Interactive Media in Retail Group Index (IMRG), UK online shopping is currently growing 130 times faster than high street sales. Ease of access, greater customer choice and competitive pricing are some of the obvious reasons why the current generation of consumers increasingly logs on to shop. But what attributes make consumers seek out a particular online retailer? Is it prices pure and simple, brand, privacy and security guarantees, trust marks or seals, or something else entirely? The authors conducted an online survey assisted by focus groups and email interviews to gain insight into these questions and in particular, to explore UK consumer satisfaction with alternative dispute resolution (ADR) on one of the most frequently visited online sites in the UK, eBay.co.uk.

By Lilian Edwards & Ashley Theunissen

China B2B E-Commerce Market Doing Well, but Some Obstacles Remain

admin@auctionwire.info (PurpleCow) — Wed, 01 Nov 2006 16:24:27 +0100

DUBLIN, Ireland - Research and Markets has announced the addition of China B2B Market Quarterly Tracker Q4 2005 to their offering. Domestic e-commerce, particularly, the B2B market is developing very well. More and more small and mid-sized enterprises are beginning to use the B2B platform to carry out product and image marketing activities. This multi-functional platform will also largely promote credit management and trading practice.

Continue reading "China B2B E-Commerce Market Doing Well, but Some Obstacles Remain"

Online shopping and auctions in Taiwan valued at over US$4 billion

admin@auctionwire.info (PurpleCow) — Wed, 01 Nov 2006 16:23:13 +0100

On-line shopping and auctions in the Taiwan market will reach an estimated total sales transaction value of NT$93.5 billion (US$2.82 billion) and NT$51.6 billion, respectively, for a combined total of NT$145.1 billion (US$4.37 billion), according to a survey of 5,988 Internet surfers and operators of on-line stores.

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Study: Consumers Pay an Average of 44% More for Consumer Electronics Products Offline Than Online

admin@auctionwire.info (PurpleCow) — Fri, 27 Oct 2006 10:43:27 +0200

Price Comparison Survey Illustrates Sizable Savings Available via Web Purchases

SAN MATEO, Calif., Oct. 26 - Vendio(TM), the leading provider of services that empower merchants to reach consumers and manage online transactions, today announced the results of an internal survey conducted over price discrepancies between offline and online retailers for a wide range of popular consumer electronics devices. From camcorders and digital cameras to DVD players and videogame consoles, consumers pay an average of 44.2% more at local retail outlets than they do in online stores.

Continue reading "Study: Consumers Pay an Average of 44% More for Consumer Electronics Products Offline Than Online"

Surge in online spending at auction sites

admin@auctionwire.info (PurpleCow) — Mon, 31 Jul 2006 15:34:05 +0200

2005 figures reveal:
- £2.8 billion spent on auction sites
- 4.9 million adults made their most recent online purchase from an auction site
- more than half of all adults made an online purchase during 2005

APACS, the UK payments association representing card companies, today (31 July 2006) released 2005 e-commerce figures, which reveal an increase in online spending at auction sites.

Continue reading "Surge in online spending at auction sites"

What C2C needs is capacity to handle? Community?

admin@auctionwire.info (PurpleCow) — Mon, 31 Jul 2006 15:29:09 +0200

Internet users are coming out of one-dimensional usage of obtaining information to producing and interchanging information now. This effect in turn is producing not only individual media and text services but also C2C, direct sales outlets through online market place. The word Prosumer that means consumer is producer is not a strange word anymore. Especially with rapid growth of online market place in last 2 to 3 years, its now being called prosumer.

By Hyo-Jeoung Kim

Study: eBay, PayPal Remain Top Phishing Targets

admin@auctionwire.info (PurpleCow) — Fri, 28 Jul 2006 13:40:31 +0200

A new study confirms that users of the popular eBay auction site and the online payment company PayPal remain the most popular targets of phishing schemes. More than three quarters of all phishing e-mails are targeted to the users of eBay and its PayPal subsidiary, according to the report. The fraudulent e-mails most often attempt to gather personal information including credit card numbers and passwords in the name of ripping off users, said researchers at security software maker Sophos, which has its U.S. headquarters in Lynnfield, Mass.

By Scott Ferguson

Yahoo! Beats Ebay, Says Research and Markets Report

admin@auctionwire.info (PurpleCow) — Tue, 23 May 2006 10:02:35 +0200

Dublin, Ireland - May 22, 2006 - A Global Analysis of eBay has been added to international market research and data firm, Research and Markets' offering. Founded just 10 years ago, eBay is now a $3 billion company, and growing, serving more than 130 million registered users in 32 countries. However, eBay's growth is slowing in the US, putting pressure on non-US Web sites to accelerate their growth. While it is believed that eBay is wisely betting on global markets, specifically China, eBay should be expanding into more markets more quickly.

Continue reading " Yahoo! Beats Ebay, Says Research and Markets Report"

Case Study: Keeping eBay at Bay by Being Your Own Competition

admin@auctionwire.info (PurpleCow) — Wed, 17 May 2006 10:33:58 +0200

Analyst Sharon Hill wrote the following case study for Classified Intelligence, reprinted here with permission. The report shows how certain newspapers in the UK are using CityXpress to set up their own classifieds businesses to compete with eBay. Visit ClassifiedIntelligence.com (http://www.classifiedintelligence.com) for more information.

By Classified Intelligence LLC

eBay in talks to fend off Google threat: report

admin@auctionwire.info (PurpleCow) — Fri, 21 Apr 2006 13:18:58 +0200

NEW YORK - eBay Inc has had talks with both Yahoo Inc and Microsoft Corp to determine whether one of them might be a suitable ally against common threats from Google Inc, the Wall Street Journal said on Friday."After years of working closely with the search giant, eBay last year became alarmed as Google started assaulting its turf in multiple ways," the report said, including creation of a competing classified advertising service, the report said.

On Reuters.com

Video: eBay founder on corporate social responsibility

admin@auctionwire.info (PurpleCow) — Wed, 29 Mar 2006 15:45:18 +0200

Omidyar: "We can't be all things to all people"

eBay founder on how companies can improve society. At PC Forum 2006 in Carlsbad, Calif., eBay founder Pierre Omidyar talks to Esther Dyson about the three "laws" that create socially responsible businesses: access, connection and ownership.

On silicon.com

Do It Yourselfers Turn to eBay

admin@auctionwire.info (PurpleCow) — Tue, 21 Mar 2006 14:43:49 +0100

The auction site's home channel heads the list of top home & fashion sites rated by NetView data. Weekly NetView and AdRelevance data from Nielsen//NetRatings.

By Nielsen//NetRatings

China market: On-line auctions totaled US$1.70 billion in value in 2005

admin@auctionwire.info (PurpleCow) — Tue, 14 Mar 2006 15:47:24 +0100

On-line auction transactions in the China market had a total value of 13.924 billion yuan (US$1.70 billion) in 2005, skyrocketing by 235% from 2004, according to China-based consulting firm Analysys International.

On digitimes.com

eBay Does Cars

admin@auctionwire.info (PurpleCow) — Tue, 07 Mar 2006 13:15:47 +0100

A drill-down into automotive online destinations, viewer demographics, advertisers, ad styles, types and sizes.

Stats here

C2C market is growing in China - report

admin@auctionwire.info (PurpleCow) — Thu, 23 Feb 2006 16:59:48 +0100

Feb. 21, 2006 The consumer-to-consumer (C2C) market has become the new growth hotspot of the e-commerce industry in China, with a turnover of RMB 13.5 billion triple of the 2004 volume, according to a study released yesterday by the China Internet Development Research Center (CIDRC) under the Chinese Academy of Social Sciences.

On chinaknowledge.com